The P.A. People Service Department accepts all professional audio, audiovisual and communications products for assessment and repair. We regularly return functionality to microphones, amplifiers, speakers, mixers, CD players and recorders, data projectors, motorised screens, lights, cabling, control systems ad hearing loops.
We pride ourselves on providing the best, most economically viable solutions for our clients and if necessary, we will recommend suitable replacements.
Our clients are kept up to date on how their repairs are proceeding and where possible, free-of-charge loan equipment or discounted rental equipment is supplied to ensure our clients have continued functionality.
The P.A. People service technicians travel in fully stocked vans and arrive ready to resolve functionality problems. Our tools of trade range from simple hand tools through to computer-aided diagnostic equipment.
Our clients range from churches, schools and small businesses, through to facilities management companies and billion-dollar entertainment venues, government organisations and tourist attractions. We service small analogue audio systems, complex audiovisual and control systems in large boardrooms, intricate paging systems in sporting venues, and corporate spaces that combine all of the above with broadcast facilities.
We provide telephone support following site visits and this, combined with on-site training, allows our clients to be better informed about how their systems function and how to make small adjustments when required.
The P.A. People service technicians offer more than 100 years of combined experience and we take pride in the knowledge that we have the right technicians for every job.
Each of our technicians spends up to 10% of their working hours updating skills at training courses around Australia to ensure they are fully versed in all new technological developments and products.
They are backed by an administration team who ensure site visits occur at mutually agreeable times, the technicians have the test equipment and documentation required for each job, and all parties are provided with accurate site reports that detail all works completed and offer guidelines for future troubleshooting.
Our team is further supported by the company’s in-house engineers, programmers and project managers, who guarantee our clients receive the best possible service.
Preventative Maintenance Contracts
“Prevention is better than cure.”
Preventative maintenance can mean the difference between a functional and a problematic system. Regular maintenance prevents deterioration caused by dust and other airborne contaminants, and also lessens the effects of inadvertent human errors.
We have a number of different maintenance contracts to cater for every client. These include pre-purchased labour ‘banks’, pre-costed all-inclusive annual contracts, and 24/7 response plans.